An Open Letter to Michael Dell From A Frustrated FORMER Customer

Customer Service? HA! Dear Mr. Dell, Your customer service sucks! Wait.  Let me back up a step. For Christmas I was given the very generous gift of $1000 in Dell/Amex gift cards (5 x $200) by my mother-in-law.  I was thrilled and looked forward to using those certificates toward some items I had been researching, …

The Human Medical Experiment

My first trip to South-by-Southwest in at least a couple of years was a very cool time. Kolby stays up there now, so I had a place to crash and good company to do whatever with. Andrew was in town from LA doing his thing. Had hoped to catch theArt live, but the matinee they …